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Signed in as:
filler@godaddy.com
Let’s talk candle care tips & troubleshooting✨
🪵A wick that is TOO LONG / has too much burnt wick at the top tends to extinguish itself ): the candle is fueled by the wax of the candle, NOT the wood, so having a wick that is too long means the wax won’t be able to make it up (the optimal length is about the width of a USB tip 😄)
🪵A wick that is TOO SHORT will result in “drowning”. If you have a lighter you can try to burn right around the wick and then take a paper towel to gently soak up some excess wax. This should give the wick some room to breath
🔥WHEN LIGHTING the wick it’s important that the entire wick catches the flame. It helps to light the wick and an angle and drag the match slowly from one side to the other making sure the flame has caught from the base of the wick to the top. Because the wicks are wooden, it can take a couple of tries light them, for the flame to really catch and stay lit.
🔥 THE 1st BURN is the MOST important burn! You want the wax melt pool to reach the very edge of the jar to prevent “tunneling”. Candles have a memory and we want you to get the most use of you candle.
✨TUNNELING can be fixed by wrapping your candle with tin foil, & letting it burn for a couple hours. This softens up the wax on the side and will melt some to the bottom, but you can then take a paper towel to scrape out any excess, leaving you with a perfectly levelled candle again 😄
But of course these are all handmade and in the off chance you try all these tricks and it’s still struggling please reach out! 💗💗💗
Although many customers choose to use their molded candles as more of a statue and refrain from burning them, if you do choose to light your candle please PLEASE place it on a dish or a surface you are okay with getting wax on. As it burns, the candle will loose its shape and melt away. Soy wax can easily be cleaned with soap and water. Once the melted wax has re-hardened use your nail to easily lift it up
Please follow the instructions printed on the label.
Trim candle wicks to a height of 5-7 mm (1/4 inch) before lighting the candle. Trim them again every 2-3 hours to prevent high flames.
Use well ventilated candle holders that are sturdy and will not tip over.
Avoid wooden or plastic holders, as these can catch fire.
Use caution with glass candle holders, which can break when they get too hot.
Never drop objects, like matches, into candles.
Keep burning candles away from materials that can catch fire (like curtains, decorations and clothing). If your clothes catch fire, "Stop, Drop and Roll."
Keep burning candles out of reach of children and pets.
Do not leave candles burning with no one in the room.
Extinguish all candles before you go to sleep.
Teach your children to be careful around open flames. Make sure they understand that candles are not toys, or something they can eat or drink.
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